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ORDER CONCERNS

Confirm Payment

Kindly submit your proof of payment here. Your order status will be updated to paid once verified. The next notification you will receive is your "shipping confirmation email" within 24-48 hours. You may check the status of your order by logging in to your copper account.

Delivery takes 1-3 days Metro Manila; 2-7 days Provincial (excluding Sundays and Holidays).

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Order Type Processing
All Onhand Items
Order will be processed and shipped within 24-48 hours (excluding weekends and Holidays). Your shipping confirmation email will be sent once your order has been fulfilled.
Mixed Onhand & Preorder Items
Order will NOT be shipped until all your preordered items have arrived. Your shipping confirmation email will be sent once your order has been fulfilled. (Please check the estimated arrival of your preordered item on the product page on our website.)

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